Política de envío
For Print-On-Demand Orders;
Our shipping policy outlines the estimated delivery timeframes for your order. Typically, it takes 3-7 days to fulfill an order before it is shipped. The shipping time varies depending on your location and can be estimated as follows:
- USA: 3-4 business days
- Europe: 6-8 business days
- Australia: 2-14 business days
- Japan: 4-8 business days
- International: 10-20 business days
We work with on-demand order fulfillment companies with facilities worldwide, and your order will be shipped from the facility closest to your location.
Please note that an additional customs and tax fee may apply for international orders, which is assessed by your local customs office. Customs policies vary widely by country, so please check with your local customs office to determine if any duties and taxes apply to your purchases.
If your order has yet to arrive within the estimated timeframe, please check your shipping confirmation email for any errors in the delivery address. You can also check with your local post office and neighbors to see if the package was delivered to them. If you cannot locate your order, please get in touch with us at [insert your support email here] with your order number.
We will work with you to resolve the issue if the shipping address is correct and the package is not located. If a replacement order needs to be sent due to an error in the delivery address, the shipping cost will be at your expense.
When your order is shipped, you will receive a tracking link via email, which you can use to check the delivery status of your order. If you have any questions or concerns about your order's tracking or shipment, please get in touch with us at info@mystylebox.ca.
For Mystylebox Style Boxes or Designer Boutique Orders;
When you order or subscribe to our service, we will send your box/boxes containing products that our stylists choose according to the results of your Style Survey. We aim to ship your style box ten business days after your purchase. You will receive another notification when your order has shipped. Shipping time may vary according to your shipping choices or third-party shipping companies’ operation schedules. We may refuse to send to any address associated with fraudulent purchases.
You may choose a one-time or periodic subscription for your style boxes. Subscription box shipping dates are automatically scheduled from the date of your purchase.
We offer discounted Canada Post shipping rates for orders in Canada and other countries. When you checkout, you will see the accurate shipping rates based on your order, and you can also choose your delivery method. We charge an additional handling fee for all orders.
If you haven’t received your order within five days of receiving your shipping confirmation email, please get in touch with us at customer@mystylebox.ca with your name and order number, and we will look into it for you.
Please note that we keep limited stock for designer outfits at Mystylebox Boutique. They are made-to-order, and some can be customized according to your needs and tastes. Therefore, delivery times may vary. Handmade items may take longer than regular items.
Please note that shipping fees are not refundable.